Under Section 1557 of the Affordable Care Act
Discrimination is Against the Law.
Apria Healthcare LLC (“Apria”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Apria does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Apria:
- Provides necessary aids and services (examples listed below), free of charge, where appropriate, to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides language assistance services (examples listed below), free of charge, where applicable, to people whose primary language is not English:
- Qualified interpreters
- Information written in other languages
If you need these services, contact your local branch.
If you believe that Apria has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.