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Welcome Kaiser Permanente Members!

General questions: 888.452.4363

Sleep resupply specialist: 800.492.8901

Welcome to Apria Sleep Care!

Watch this video to learn what to expect as you begin your treatment with Apria Sleep Care!

 Resources

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Here Are Some Answers!

Do you have a dry nose or throat, or a runny nose?

Increase the humidity level. 

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.

Do you have sore or dry eyes?

Adjust your mask or headgear. It may need to be repositioned. 

Refer to instructions provided in the manufacturer's user guide for your mask.

Are you experiencing redness on your face where the mask touches the skin?

Your mask may be too tight. Try adjusting the headgear. If redness persists, contact Apria.

Do you feel bloated?

You may be swallowing air. Turn on the Ramp feature. The air pressure will start lower and increase over time.

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.

Do you have nasal, sinus, or ear pain?

You may have a sinus or ear infection. Stop using your machine and contact your doctor.

Are there droplets of water or condensation inside your nose, mask, or tubing?

Decrease the humidity level. 

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.

Is the air pressure making it difficult for you to fall asleep?

Turn on the Ramp feature. The air pressure will start lower and increase over time.

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.

Do you feel like you are not getting enough air?

Turn off the Ramp feature when initiating your therapy before sleep. Ramp allows for air pressure to start lower and increase over time.  

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.